Creating strong human connections and high performing teams

About Customer Service Solutions

Use human connection to improve service delivery

We help you to:

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Our services

Develop your own leadership skills or Customer Experience capability  to achieve incredible results 

Is this for you? Do you want to understand your unique strengths, how you add value to your team and accelerate your Customer Experience results

Cost: Starting from £125

Qualify your teams and conduct workshops with the revolutionary Emotional Culture Deck

Is this for you? Are you wanting to improve your employee or customer experience? Let’s design a bespoke workshop to build empathy, trust and connection

Cost: Starting from £975

Enhance every customer’s experience by weaving the ‘customer’ into your culture 

Is this for you? Will a customer- culture improve your business results? Let’s work together to benchmark and strategically plan to engage your teams

Cost: Starting from £2000

Why Customer Service Solutions?

Why work with us?

Our services provide the catalyst for engaging teams and getting the upmost value from your human connections with your customers

With over 30 years collective experience in the customer service industry we understand what truly matters

Having collaborated with over 100 organisations, transforming service delivery through engaging high performing teams and we know what works

Our extensive experience has exposed us to both the best and worst in customer service and we can help you avoid these common pitfalls

Book a free mentoring session today

What some of our amazing clients say!

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We are passionate customer service delivery experts, dedicated to helping you improve.

It costs 6-7 times more to acquire a new customer than keep an existing one

Bain & Company