Events

Join our ‘Infusing CX & Culture’ events to super charge your customer centric mojo!

Empathy-Driven Leadership:

Enhancing Employee Experience to Elevate Customer Service”

Tuesday 16th July
12.00- 13.00pm (UK)
 

Join us as we explore the current state of Customer Experience (CX) and service in the UK, and discover why empathy and compassionate leadership are crucial in these challenging times.

We will introduce you to the Emotional Culture Deck and the Leadership Handbook, essential tools to support your individual leadership development for the benefit of your teams and customers during these ever-changing times.

Past Events