Events

Join our ‘Infusing CX & Culture’ events to super charge your customer centric mojo!

Empowerment: A superpower for Team and Customer Success

Friday 8th March
9.30-10.15am
 

Let’s dive into the transformative power of empowerment! It’s nothing short of a superpower when it comes to delivering exceptional service and creating unforgettable experiences. Our discussion will unravel best practice and offer valuable insights into enhancing overall employee experience. 

Emotional Culture Deck: Self Awareness

Friday 22nd March
9.30-11.00am
 

This session will be a mix of small group discussion and individual exercises utilising a digital version of the renowned emotional culture deck. Together we will complete some short self awareness exercises. 
This session has been designed for a small interactive group and places are limited.

Strategic Alignment: How shared goals deliver exceptional experiences

Friday 12th April
9.30-10.15am
 

Let’s dive into the importance of strategic alignment when delivering outstanding service and unforgettable customer experiences.  Our discussion will explore best practices and hands-on activities which will not only boost your organisation’s commitment to customer satisfaction but also enrich your overall experience for your employees. 

Compassionate Leadership: Your Individual Development 

Friday 26th April
9.30-11.00am
 

We will be discussing Compassionate Leadership and the Riders and Elephants Leadership Handbook to support individual leadership development growth.

This session will be a mix of small group discussion and individual exercises utilising a digital version of the renowned emotional culture deck.  Together we will complete some short exercises around Compassionate Leadership and Emotional Culture.

‘The Power of Collaboration: Elevating Team and Customer Success’

Friday 10th May February
9.30-10.15am
 

Join Leonie for a 45 minute conversation where we’ll discuss the vital role of collaboration in the workplace and explore best practice and practical activities.  These approaches will enhance your organisation’s commitment to customer satisfaction and enrich your overall employee experience.

Customer Experience: Creating Strong Human Connections

Friday 24th May
9.30-11.00am
 

Join Rebecca for a 90 minute MEET UP where she will be using the Emotional Culture Deck to support you and your organisation to be more customer focused.  We will spark structured conversation about how you want your customers to feel when they engage with your business.

This session will be a mix of small group discussion and individual exercises. Together we will complete some short exercises around Customer Experience and Emotional Culture and Rebecca will share her learnings along the way.

Empowerment: A superpower for Team and Customer Success

Friday 7th June
9.30-10.15am
 

Let’s dive into the transformative power of empowerment! It’s nothing short of a superpower when it comes to delivering exceptional service and creating unforgettable experiences. Our discussion will unravel best practice and offer valuable insights into enhancing overall employee experience. 

Emotional Culture Deck: Self Awareness

Friday 21st June
9.30-11.00am
 

This session will be a mix of small group discussion and individual exercises utilising a digital version of the renowned emotional culture deck. Together we will complete some short self awareness exercises. 
This session has been designed for a small interactive group and places are limited.

Strategic Alignment: How shared goals deliver exceptional experiences

Friday 5th July
9.30-10.15am
 

Let’s dive into the importance of strategic alignment when delivering outstanding service and unforgettable customer experiences.  Our discussion will explore best practices and hands-on activities which will not only boost your organisation’s commitment to customer satisfaction but also enrich your overall experience for your employees. 

Compassionate Leadership: Your Individual Development 

Friday 19th July
9.30-11.00am
 

We will be discussing Compassionate Leadership and the Riders and Elephants Leadership Handbook to support individual leadership development growth.

This session will be a mix of small group discussion and individual exercises utilising a digital version of the renowned emotional culture deck.  Together we will complete some short exercises around Compassionate Leadership and Emotional Culture.

Past Events